Frequently Asked Questions

How long does shipping take?

Orders are typically processed within 1–3 business days. U.S. delivery is generally estimated at [5–10 business days] after processing. Please see our Shipping Policy for complete information.

Do you provide tracking?

When tracking is available, you will receive tracking information by email after your order ships.

Do you offer free shipping?

We currently offer free U.S. shipping on orders over $59.

What is your return policy?

Eligible products may be returned within 30 days of delivery, subject to our Refund & Return Policy.

Can I change or cancel my order?

Contact us at support@velmirafit.com as soon as possible. We cannot guarantee changes or cancellations after an order has entered processing.

What should I do if my product arrives damaged?

Email support@velmirafit.com with your order number and clear photos of the item and packaging so our team can review the issue.

How can I contact VelmiraFit?

Email us at support@velmirafit.com. We aim to respond within 1–2 business days.