Privacy Policy

Privacy Policy

This Privacy Policy describes how VelmiraFit ("VelmiraFit," "we," "us," or "our") collects, uses, and shares personal information when you visit our website, make a purchase, contact us, or otherwise use our services.

Information We Collect

Depending on how you interact with VelmiraFit, we may collect information such as your name, billing and shipping address, email address, telephone number, order information, payment-related information, device and browser information, IP address, website activity, and communications with our customer support team.

How We Use Information

We may use personal information to process and fulfill orders, provide customer service, communicate about purchases, maintain and improve our website, prevent fraud and misuse, comply with legal obligations, and provide marketing or advertising where permitted.

Cookies and Similar Technologies

Our website and service providers may use cookies and similar technologies to operate the website, remember preferences, understand website usage, measure performance, and support advertising and marketing activities.

You may be able to manage certain cookie preferences through your browser or any consent tools made available on our website.

Service Providers

We may share information with service providers that help us operate our business, including e-commerce platform providers, payment processors, shipping and fulfillment providers, analytics providers, customer-service providers, and advertising or marketing services.

We do not authorize these providers to use personal information for purposes unrelated to the services they provide to us except as permitted or required by law.

Advertising and Analytics

We may use analytics and advertising technologies provided by third parties, including services associated with platforms such as Google, to understand website activity, measure advertising performance, and provide relevant advertising where permitted.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

Your Privacy Rights

Depending on where you live, applicable law may provide rights regarding your personal information, which may include rights to request access, correction, deletion, or information regarding certain uses or disclosures.

To submit a privacy request, contact contact@mail.velmirafit.com. We may need to verify your identity before completing certain requests.

Security

We use reasonable measures designed to protect personal information. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Children

Our services are not intended for children under the age required to independently consent to the processing of personal information in their jurisdiction.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable requirements.

Contact Us

Questions about this Privacy Policy can be sent to:

VelmiraFit
Email: contact@mail.velmirafit.com
Mailing address: 

Guangzhou Guimi E-commerce Co., Ltd. Room 202–J17, 2nd Floor, No. 259 Huangpu Avenue Middle, Tianhe District, Guangzhou(This is not a returning address)